45bet Privacy Policy – Our Commitment to Protecting Your Data

45bet is a trusted online betting and gaming platform built for bettors in Bangladesh. We know you share your personal data with us in good faith, and we are fully committed to honoring that trust.

This Privacy Policy explains what information 45bet collects, why it's collected, how it's stored, and when or under what circumstances it may be shared with others. Our goal is to be fully transparent with you — no hidden clauses, no secret agendas.

By using 45bet's website, mobile app, or any other digital channel, you are considered to have agreed to this Privacy Policy. If you have any objections to any of the terms, please contact our support team or discontinue use of the platform.

45bet collects two types of data — what you provide directly and what is gathered automatically as you use the platform.

What you provide directly:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Current address and district.
• National ID or passport details (for KYC verification).
• Mobile banking number (for payment processing).

Automatically Collected Data:

• IP address and device information.
• Browser type and operating system.
• Usage time and activity logs on the platform.
• Betting history and transaction records.
• Information collected through cookies and tracking technologies.

45bet uses your data only for defined purposes. We never use your information unnecessarily or repurpose it beyond what was originally intended.

Your data is used for the following purposes:

• Account Management: To secure registration, login, and account protection.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification: To prevent fraud and money laundering through completed KYC verification.
• Customer Support: To resolve your issues quickly and accurately.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).
• Legal Obligation: To comply with applicable laws and regulations.
• Platform Improvement: To improve the overall user experience.

45bet retains your information only for as long as necessary or legally required. Data is kept while your account remains active. Even after account closure, certain information may be retained for up to 5 years for regulatory purposes.

Our servers are hosted in Bangladesh and international data centers, secured with industry-standard physical and digital safeguards. Regular backups and security audits are conducted across all servers.

45bet never sells, rents, or trades your personal data. However, we may share specific information with third parties in the limited circumstances outlined below:

• Payment Processor: Mobile banking providers such as bKash, Nagad, and Rocket receive only the information necessary to complete transactions.
• KYC Service Provider: Trusted third-party services may be used for identity verification.
• Law Enforcement: When required by a court order or legal obligation.
• Anti-Fraud System: Specialist services are used for fraud detection and prevention.

All our third-party partners operate under strict confidentiality agreements. They may only use your data for specified purposes and are never permitted to store or sell it independently.

45bet uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember who you are and save your preferences.

The cookies we use:

• Essential Cookies: Required for login sessions and security. Disabling these will prevent the site from functioning properly.
• Performance Cookies: To monitor site speed and performance.
• Functional Cookies: To remember your language and preference settings.
• Analytics Cookies: To analyze site usage patterns and improve our services.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit certain features and services.

As a 45bet member, you have the following rights over your own data:

• Right to Know: You may request to see what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data beyond what is required by law.
• Right to Restrict Processing: You can limit the use of your data for specific purposes.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Data Portability: You can request a copy of your data in a specified format.

45bet strictly prohibits use of the platform by anyone under 18. We never knowingly collect personal data from children or minors.

If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted. If you believe a minor is using our platform, please notify us right away.

45bet uses industry-leading technology and processes to keep your data safe. Our security framework includes:

• 256-bit SSL/TLS encryption across all data transmissions.
• Advanced firewall and DDoS protection systems.
• Real-time intrusion detection and monitoring systems.
• Regular third-party security audits and penetration testing.
• Strict data access controls and training for all staff.
• Multi-Factor Authentication (MFA) support.

In the event of a security breach, we will notify affected members within 72 hours and take immediate corrective action.

45bet may update this Privacy Policy from time to time, whether due to new services, legal changes, or technological developments. In the event of any significant changes, we will:

• We will update the "Last Updated" date at the top of the page.
• We'll send a notification to your registered email or mobile number.
• Display a notification banner on the platform.

Updated policies take effect 7 days after publication. Continued use of the platform after that period constitutes acceptance of the new policy. We recommend checking this page regularly.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.

This Privacy Policy forms the foundation of trust between 45bet and its users. We are committed to handling your data with respect and care at all times.